Kinerja Karyawan PT IPA Abong Wonosobo
Keywords:
employee engagemen, komitmen karyawan, Organizational citizenship behavior, kinerja karyawan
employee engagemen, komitmen karyawan, Organizational citizenship behavior, kinerja karyawan
Abstract
Penelitian ini bertujuan untuk mengetahui pengaruh employee engagemen terhadap kinerja karyawan, pengaruh komitmen karyawan terhadap kinerja karyawan, Peran organizational citizenship behavior pada pengaruh employee engagemen dan komitmen karyawan terhadap kinerja karyawan. Sampel dalam penelitian ini adalah karyawan PT. IPA Abong Wonosobo. Mengadopsi pendekatan metode kuantitatif, studi ini menggunakan purposive sampling dan data diperoleh dari kuesioner. Dengan menggunakan pendekatan Partial Least Squares (PLS) Structural Equation Modeling (SEM) dan analisis isi hasil menunjukkan bahwa employee engagemen dan komitmen karyawan berpengaruh terhadap kinerja karyawan (H1 dan H2 diterima). OCB memainkan pengaruh mediasi yang penting terhadap pengaruh employee engagemen terhadap kinerja karyawan (H3 diterima). Juga ditemukan OCB tidak mampu menjadi variabel mediasi terhadap pengaruh komitmen karyawan terhadap kinerja karyawan (H4 ditolak).
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References
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Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48(4), 1075-1079.
Lockwood, N.R. (2007), Leveraging employee engagement for competitive advantages: HR’s strategic role, SHRM Research Quarterly.
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Pousa, C., & Mathieu, A. (2010). Sales managers’ motivation to coach salespeople: An exploration using expectancy theory. International Journal of Evidence Based Coaching and Mentoring, 8(1), 34-51.
Pousa, C., & Mathieu, A. (2015). Is managerial coaching a source of competitive advantage? Promoting employee self-regulation through coaching. Coaching: An International Journal of Theory, Research and Practice, 8(1), 20-35.
Pousa, C., Pousa, C., Mathieu, A., Mathieu, A., Trepanier, C., & Trepanier, C. (2017). Managing frontline employee performance through coaching: Does selling experience matter? International Journal of Bank Marketing, 35(2), 220-240.
Rafiei, M. (2017). The effect of emotional quotient on organizational citizenship behavior in some Iranian hospitals. Kybernetes, 46(7), 1189-1203.
Ramayah, T., Lee, J.W.C., & In, J.B.C. (2011). Network collaboration and Performance in the tourism sector. Service Business, 5, 411-428.
Ringle, C.M., Wende, S., & Will, A. (2012). SmartPLS 2.0. Hamburg. Retrieved from:
Samur, D., Tops, M., & Koole, S. L. (2018). Does a single session of reading literary fiction prime enhanced mentalising performance? Four replication experiments of Kidd and Castano (2013). Cognition and Emotion, 32(1), 130-144.
Schein, E.H. (1992). Organizational Culture and Leadership. 2nd Ed. San Francisco: Jossey-Bass.
Sekaran, U., & Bougie, R. (2010). Research methods for business. A skill building Approach. 5th Ed. UK: John Willey.
Shields, S. A., & Kappas, A. (2006). Magda B. Arnold's contributions to emotions research. Cognition and Emotion, 20(7), 898-901.
Sundaray, B.K. (2011), Employee engagement: A driver of organizational effectiveness, European Journal of Business and Management, Vol. 3, No. 8, pp. 53-59.
Tian, Z., Wang, R., & Yang, W. (2011). Consumer Responses to Social Responsibility (CSR) in China. Journal of Business Ethics, 101, 197-212.
Valentine, S., & Fleischman, G. (2004). Ethics Training and Business persons’ Perceptions of Organizational Ethics. Journal of Business Ethics, 52, 381-390
Valentine, S. & Fleischman, G. (2008). Ethics Programs, Perceived Corporate Social Responsibility and Job Satis-faction. Journal of Business Ethics, 77,159-172.
Bagozzi, R.P., Yi, Y., & Phillips, L.W. (1991). Assessing construct validity in organizational research. Administrative Science Quarterly, 36(3), 421-458.
Boyatzis, R. E., Smith, M. L., & Beveridge, A. J. (2012). Coaching with compassion: Inspiring health, well-being, and development in organizations. The Journal of Applied Behavioral Science, 49(2), 153–178.
Buchanan, L. (2004), The Things They Do for Love, Harvard Business Review, Vol. 82, No.12.
Buckingham, m. and Coffman, C. (1999), First, break all the rules: What the world’s greatest managers do differently, Simon and Schuster Australia, Sydney
Coffman, C. and Gonzalez-Molina, G. (2002), A new model: Great organizations win business by engaging the complex emotions of employees and customers’, Excerpt from Follow This Path. Warner Books, The Gallup Management Journal, pp. 12-21
Curras-Pérez, R., Bigne, A.E., & Herrera, A.A. (2009). The Role of Self-Definitional Principles in Consumer Identification with a Socially Responsible Company. Journal of Business Ethics, 89, 547-564.
Dahling, J. J., Taylor, S. R., Chau, S. L., & Dwight, S. A. (2016). Does coaching matter? a multilevel model linking managerial coaching skill and frequency to sales goal attainment. Personnel Psychology, 69(4), 863-894.
Delery, J. E., & Roumpi, D. (2017). Strategic human resource management, human capital, and competitive advantage: Is the field going in circles? Human Resource Management Journal, 27(1), 1-21.
Eder, A. B., Hommel, B., & Houwer, J. D. (2007). How distinctive is affective processing? On the implications of using cognitive paradigms to study affect and emotion. Cognition and Emotion, 21(6), 1137-1154.
Ellis, C. M., & Sorensen, A. (2007). Assessing employee engagement: the key to improving productivity. Perspectives, 15(1), 1-9.
Fleming, J.H. and Asplund, J. (2007), Human Sigma: Managing the Employee-Customer Encounter, New York: Gallup Press.
Fornell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable and measurement error. Journal of Marketing Research, 18, 39-50.
Gross, J. J., Sheppes, G., & Urry, H. L. (2011). Cognition and emotion lecture at the 2010 SPSP Emotion Preconference: Emotion generation and emotion regulation: A distinction we should make (carefully). Cognition & Emotion, 25(5), 765-781.
Hagen, M. S. (2010). Black belt coaching and project outcomes: An empirical investigation. Quality Management Journal, 17(2), 54-67.
Hair, J.F., Wolfinbarger, M.F., & Ortinau, D.J. (2008). Essential of marketing research. Boston: McGraw-Hill/Irwin.
Hair, J.F., Black, W.C., Babin, B.J., Andersen, R.E., & Tatham, R.L.(2010). Multivariate data analysis. 7th Ed. Upper Saddle River, NJ: Pearson Prentice Hall.
Hair, J.F., Ringle, C.M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice,19(2), 139-151.
Hair, JF., Hult, G.T.M., Ringle, C.M., & Sarstedt, M. (2013). An primer on partial least squares structural equation modeling (PLS-SEM). London: Sage Publication.
Hewitt Associates. (2004), Hewitt Associates study shows more engaged employees drive improved business performance and return, Press Release, May.
Kim, J. J., Eom, T. K., Kim, S. W., & Youn, M. K. (2015). Effects of ethical management on job satisfaction and turnover in the South Korean service industry. International journal of Industrial Distribution and Business, 6(1), 17-26.
Kim, S. (2010). Managerial coaching behavior and employee outcomes: A structural equation modeling analysis (Unpublished doctoral dissertation). Texas A&M University, College Station.
Kim, S. (2014). Assessing the influence of managerial coaching on employee outcomes. Human Resource Development Quarterly, 25(1), 59-85.
Kim, S., & Kuo, M. H. (2015). Examining the relationships among coaching, trustworthiness, and role behaviors a social exchange perspective. The Journal of Applied Behavioral Science, 51(2), 152-176.
Kim, S., Egan, T. M., & Moon, M. J. (2014). Managerial coaching efficacy, work-related attitudes, and performance in public organizations: A comparative international study. Review of Public Personnel Administration, 34, 237-262.
Kim, S., Egan, T. M., Kim, W., & Kim, J. (2013). The impact of managerial coaching behavior on employee work-related reactions. Journal of Business and Psychology, 28(3), 315-330.
Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48(4), 1075-1079.
Lockwood, N.R. (2007), Leveraging employee engagement for competitive advantages: HR’s strategic role, SHRM Research Quarterly.
Mangkunegara, A.A Anwar Prabu. 2005. Manajemen Sumber daya Manusia Organisasi. Bandung : PT Remaja Rosdakarya
Pousa, C., & Mathieu, A. (2010). Sales managers’ motivation to coach salespeople: An exploration using expectancy theory. International Journal of Evidence Based Coaching and Mentoring, 8(1), 34-51.
Pousa, C., & Mathieu, A. (2015). Is managerial coaching a source of competitive advantage? Promoting employee self-regulation through coaching. Coaching: An International Journal of Theory, Research and Practice, 8(1), 20-35.
Pousa, C., Pousa, C., Mathieu, A., Mathieu, A., Trepanier, C., & Trepanier, C. (2017). Managing frontline employee performance through coaching: Does selling experience matter? International Journal of Bank Marketing, 35(2), 220-240.
Rafiei, M. (2017). The effect of emotional quotient on organizational citizenship behavior in some Iranian hospitals. Kybernetes, 46(7), 1189-1203.
Ramayah, T., Lee, J.W.C., & In, J.B.C. (2011). Network collaboration and Performance in the tourism sector. Service Business, 5, 411-428.
Ringle, C.M., Wende, S., & Will, A. (2012). SmartPLS 2.0. Hamburg. Retrieved from:
Samur, D., Tops, M., & Koole, S. L. (2018). Does a single session of reading literary fiction prime enhanced mentalising performance? Four replication experiments of Kidd and Castano (2013). Cognition and Emotion, 32(1), 130-144.
Schein, E.H. (1992). Organizational Culture and Leadership. 2nd Ed. San Francisco: Jossey-Bass.
Sekaran, U., & Bougie, R. (2010). Research methods for business. A skill building Approach. 5th Ed. UK: John Willey.
Shields, S. A., & Kappas, A. (2006). Magda B. Arnold's contributions to emotions research. Cognition and Emotion, 20(7), 898-901.
Sundaray, B.K. (2011), Employee engagement: A driver of organizational effectiveness, European Journal of Business and Management, Vol. 3, No. 8, pp. 53-59.
Tian, Z., Wang, R., & Yang, W. (2011). Consumer Responses to Social Responsibility (CSR) in China. Journal of Business Ethics, 101, 197-212.
Valentine, S., & Fleischman, G. (2004). Ethics Training and Business persons’ Perceptions of Organizational Ethics. Journal of Business Ethics, 52, 381-390
Valentine, S. & Fleischman, G. (2008). Ethics Programs, Perceived Corporate Social Responsibility and Job Satis-faction. Journal of Business Ethics, 77,159-172.
Published
2021-02-03
How to Cite
PrawotoE., & AffandiA. (2021, February 3). Kinerja Karyawan PT IPA Abong Wonosobo. Journal of Economic, Management, Accounting and Technology, 4(1), 88-98. https://doi.org/https://doi.org/10.32500/jematech.v4i1.1691
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Articles
