The EFL Learners’ Perspectives on the Online English Course Conducted through WhatsApp Group Interactions

  • effi wahyuningsih STAINU Temanggung
online learning, mobile learning, kulwap (course conducted through whatsapp group interactions).


This study aims at highlightingthe EFL learners’ perspectives on Kulwap– online English course conducted through WhatsApp Group Interactions.This is an exploratory research project employing a qualitative method. The data of the study were gained through informal semi-structured interview and students’ written testimonies. The research findings show that conducting English online course through kulwap proposes advantages as well as challenges that must be consider for the future instructional process. The benefits of Kulwap include the accessibility, simplicity, convenience, and flexibility the students got during the instructional process if English course. On the other hand, the challenges faced by the students regarding the online course through Kulwap cover the problems of internet connectivity, and other technical things including the eye strain, students’ lack motivation, and limited response from the lecturer during the online instructional process.


Download data is not yet available.


Ally, M., &Prieto-Blázquez, J. 2014. What is the Future of Mobile Learning in Education? RUSC. Universities and Knowledge Society Journal, 11(1), 142-151.

Aburezeq, I., M., &Ishtaiwa, F., F., 2013.The Impact of WhatsApp on Interaction in An Arabic Language Teaching Course.International Journal of Arts & Sciences.ISSN: 1944-6934: 6(3):165–180 (2013).

Amry, A., B., 2014. The impact of WhatsApp mobile social learning on the achievement and attitudes of female students compared with face to face learning in the classroom. European Scientific Journal. 2014; 10(22):116–36.

Ashiyan, Z., &Salehi, H. 2016. Impact of Whatsapp on learning and retention of collocation knowledge among Iranian EFL learners.Advances in Language and Literary Studies.7(5), 112-123. Retrieved from:

Barhoumi, C., 2015. The Effectiveness of WhatsApp Mobile Learning Activities Guided by Activity Theory on Students' Knowledge Management.Contemporary Educational Technology. 2015, 6(3), 221-238.

Bere, A., 2012. A comparative study of student experiences of ubiquitous learning via mobile devices and learner management systems at a South African university. Proceedings of the 14th Annual Conference on World Wide Web Applications; Durban. 2012.

Beutner, M., and F.A. Rüscher, 2017.Acceptance of mobile learning at SMEs of the service sector.International Association for Development of the Information Society.pp: 63-70. 13th International Conference Mobile Learning 2017. ISBN: 978-989-8533-61-6. IADIS Press.

Bukharaev, N.,&Altaher, W., 2017.Mobile Learning Education has BecomeMore Accessible. American Journal of Computer Science and Information Technology.Vol.5 No.2:05. ISSN 2349-3917.DOI: 10.21767/2349-3917.100005.

Cheon, J., et al. 2012. An Investigation of Mobile Learning Readiness in Higher Education Based on the Theory of Planned Behavior. Computers and Education, 59, 1054–1064.

Cola, A. J. & Sunday, O. S. 2018.Mobile-Learning (M-Learning) through WhatsApp Messaging, Facebook, and YouTube, Nigeria.Education Journal, page 111-121.VOLUME 1, 2018. DOI: 10.31058/

Crescente, Mary Louise; Lee, Doris.2011. Critical issues of m-learning: design models, adoption processes, and future trends. Journal of the Chinese Institute of Industrial Engineers, 28 (2): 111–123.

Gilbert, B., 2015. "Online Learning Revealing the Benefits and Challenges".Education Masters. Paper 303, from (Accessed on April 20, 2020 at 12.00).

Gon, S. &Rawekar, A. 2017.Effectivity of E-Learning through Whatsapp as a Teaching Learning Tool.MVP Journal of Medical Sciences,Vol 4(1), 19–25, January-June 2017. ISSN (Print): 2348–263X. ISSN (Online): 2348-2648. DOI: 10.18311/mvpjms/2017/v4i1/8454.

Graham, C. R., S. Allen, and D. Ure. 2005. Benefits and challenges of blended learning environments. In M. Khosrow-Pour (ed.), Encyclopedia of information science and technology (pp. 253–259). Hershey, PA: Idea Group.

Hamad, M., M., 2017. Using WhatsApp to enhance students’ learning of English language – experience to share‖. Higher Education Studies, 7(4), 74-87. Retrieved from:

Hashemi, et. al. 2011. What is Mobile Learning ?Challenges and Capabilities.Procedia– Social and Behavioral Sciences 30 (2011) 2477 – 2481. 2nd World Conference on Psychology, Counselling and Guidance. oi:10.1016/j.sbspro.2011.10.483. Elsevier Ltd.

Institute of Educational Sciences.National Center for Educational Statistics. Retrieved December 8, 2014, from

Lenhart A, Madden M, Macgill A, Smith A., 2007.Teens and social media. York Press; 2007.

Li, Zihao.2017.Mobile Learning in the Theathre Arts Classroom.International Association for Development of the Information Society.pp: 63-70. 13th International Conference Mobile Learning 2017. ISBN: 978-989-8533-61-6. IADIS Press.

Nguyen, T. 2015. The Effectiveness of Online Learning:Beyond No Significant Difference and Future Horizons. MERLOT Journal of Online Learning and Teaching. Vol. 11, No. 2, June 2015.

Olanof, Drew. 2012. WhatsApp hits new record with 10 billion total messages in one day.The Next Web.

Picciano, A., and Seaman, J., 2009. K–12 online learning: A 2008 follow-up of the survey of U.S. school district administrators. Needham, MA: Sloan Consortium.

Sarrab, M., Elgamas, L., Aldabbas, H., 2012.Mobile Learning (M-Learning) and Educational Environment. International Journal of Distributed and Parallel Systems (IJDPS) Vol.3, No.4, July 2012. DOI : 10.5121/ijdps.2012.3404.

Sayan, H. 2016. Affecting higher students learning activity by using WhatsApp.European.Journal of Research and Reflection in Educational Sciences, 2016, 4(3), 88-93.

Stern, J. (n.d.). Introduction to Online Teaching and Learning.West Los Angeles College.Retrieved February 3, 2016, from (accessed on April 20, 2020 at 12.00).

Sushma, Parab. 2012. WhatsApp founder to operators: We're no SMSkiller, We get people hooked on data. The Next Web.

Traxler, J., 2005. Defining Mobile Learning.IADIS International Conference Mobile Learning 2005. ISBN: 972-8939-02-7 © 2005 IADIS.

Tsinakos, A., & Ally, M. 2013. Global mobile learning implementation and trends. Beijing, China: CRTVU Press.

U.S. Department of Education, Office of Educational Technology. 2012. Understanding the Implications of Online Learning for Educational Productivity. Washington, DC: Author.

U.S. Department of Education, Office of Innovation and Improvement. 2007. Connecting students to advanced courses online: Innovations in education. Washington, DC: Author.

Veena, G.; Lokesha, M. 2016. The effect of WhatsApp messenger usage among students in Mangalore University: A case study. International Journal of Library and Information Studies, 2016, 6(2), 121-129.

Watson, J., A. Murin, L. Vashaw, B. Gemin, and C. Rapp. 2010. Keeping pace with K–12 online learning: An annual review of policy and practice. Durango, CO: Evergreen Education Group.

WhatsApp.(2010, November).Retrieved from BlackBerry App World: WhatsApp.(2010). BlackBerry App World. R
How to Cite
wahyuningsih effi. (2020, May 31). The EFL Learners’ Perspectives on the Online English Course Conducted through WhatsApp Group Interactions. CLLiENT (Culture, Literature, Linguistics, and English Teaching), 2(1), 83-101.


Abstract viewed = 8 times
pdf downloaded = 2 times